LIMITED PRODUCT WARRANTY
Telematica warrants all products against defects in material or workmanship for a period of two year from the original date of purchase of the product by a consumer (the “Warranty Period”). Telematica does not warrant, and is not responsible for, any product that was not purchased thru Telematica official sale network or directly. If a material or workmanship defect arises with regard to any product, and a valid claim is received within the Warranty Period, Telematica will (1) repair the product using new or refurbished parts or (2) replace the product with a new or refurbished product. For purposes of this limited warranty, “refurbished” means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.
Exclusions and Limitations
Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Telematica expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Telematica shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.
For end users who are covered by an applicable consumer protection law or regulation in their country of purchase or residence, the benefits to the end user under this limited warranty are in addition to other rights and remedies of the end user under such laws or regulations. Such benefits may include additional warranties or rights relating to the performance of this product and remedies applicable in the event of a defect. This limited warranty will be interpreted under the laws or regulations that apply to the end user in any state, province or country and any provision of this limited warranty that conflicts with any such end user rights or benefits is not applicable to end users covered by such law or regulation, so the exclusions and limitations set out in this limited warranty may not apply, or may not fully apply, to you.
Sole and Exclusive Remedy
Your sole and exclusive remedy for any breach by Telematica of this Limited Warranty, and Telematica's sole and entire liability for such breach, is, at Telematica's option, to repair or replace the defective product or, if the warranty claim is submitted during the first thirty (30) calendar days of the Warranty Period, refund the purchase price of the defective product. Repair or replacement of the applicable product (including parts and labor as well as re-shipping costs) shall be made at Telematica's expense. Telematica reserves the right to send you a replacement product that is the same or of a similar style to the product you returned under the Limited Warranty or a substitute equivalent to your original Product that may not be of like kind (depending on availability). Replacement products will be furnished only on an exchange basis. Replacement or repaired products are warranted as above only for the remainder of the original applicable Warranty Period.
Obtaining Warranty Service
If you wish to make a claim under this Limited Warranty with respect to a product, please log on to https://ticket.telemati.ca , and ask for an RMA. All of the above information is required before a warranty claim will be accepted. Once Company validates your claim, we will issue you an RMA number and shipping information from sales(at)telematica.gr .
Please note that Telematica cannot accept returned products in packages without an RMA number. Your RMA number must be clearly marked on the outside of the package containing your returned product. Returning a product without an RMA number waives all of Telematica’s responsibilities under the limited warranty, even if proof of delivery is available, due to our inability to match your purchase with the returned product – so, if you send us a package without the RMA number clearly marked on the outside of the package, you understand and acknowledge that you will lose both the product(s) in the package as well as any applicable remedy you would have received under the limited warranty.
Except as expressly set forth above in this limited product warranty section, each product is provided solely on an "as is" basis and Telematica makes no other warranties of any kind. To the maximum extent permitted by applicable law, Telematica specifically disclaims and excludes any and all other warranties, whether express, implied or statutory, including, without limitation, any implied warranties of non-infringement, quiet enjoyment, merchantability or fitness for a particular purpose. If such disclaimer of any implied warranty is not permitted by law, the duration of any such implied warranty is limited to the duration of the warranty period of the limited warranty as set forth above. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so such limitations or exclusions may not apply to you. If applicable law specifies a minimum warranty period that is longer than the warranty period set forth in the limited warranty, then the warranty period for products subject to such applicable law shall be conformed to the minimum period so required. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction.
Click here to view the governing law .